Privacy Policy

Leo Mancini Salon (‘we’, ‘our’, or ‘us’) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://leomancini.co.uk (the “Website”), or visit our salon located at 31 Peascod Street, Windsor, Berkshire, SL4 1EA.

1. Information We Collect

We may collect and process the following types of personal data about you:

• Personal Identification Information: Name, email address, phone number, and address.
• Appointment Details: Records of your appointments, including the services you have received.
• Payment Information: Details of transactions you carry out through our booking system or at our salon, though we do not store payment card details.
• Technical Data: Your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
• Usage Data: Information about how you use our Website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

• To Provide Services: To manage and process your bookings and provide you with salon services.
• Customer Service: To manage your enquiries and provide customer support.
• Marketing: To send you information about our services, promotions, and offers if you have opted in to receive such communications.
• Improving Our Services: To understand how our services are used and to enhance the user experience on our Website.
• Legal Compliance: To comply with legal obligations, such as keeping records for tax purposes.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you have given explicit consent for us to process your data for specific purposes.
• Contractual Necessity: When the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: When we need to comply with a legal obligation.
• Legitimate Interests: When the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests do not override your rights and freedoms.

4. How We Share Your Information

We do not share your personal data with third parties except in the following situations:

• Service Providers: We may share your data with third-party service providers who assist us in providing our services, such as IT service providers and payment processors.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

5. Data Security

We take the security of your personal data seriously and have implemented measures to protect your data from loss, theft, unauthorised access, and improper use. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccuracies in your personal data.
• Right to Erasure: You can request that we delete your personal data.
• Right to Restrict Processing: You can request that we limit the processing of your personal data.
• Right to Data Portability: You can request that we transfer your data to another service provider.
• Right to Object: You can object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at info@leomancini.co.uk.

8. Cookies

Our Website uses cookies to improve your browsing experience. Cookies are small files placed on your device that help us understand how you use our site and provide a more personalised experience. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Leo Mancini Salon
31 Peascod Street
Windsor, Berkshire
SL4 1EA
Email: info@leomancini.co.uk